Strategic communication and stakeholder engagement.
With over 20 years of experience working across government, infrastructure and regional communities, Relay Communications provides clear messaging, practical engagement and outcomes that build trust.
Building trust through clear communication and genuine engagement
Relay Communications & Advisory is a North Queensland consultancy specialising in community and stakeholder engagement for major projects across the renewables, resources, infrastructure and defence sectors.
Queensland's approvals landscape has never been more demanding. Communities expect genuine engagement. Regulators expect evidence of it. And the projects that succeed are the ones that earn trust early — not the ones that treat engagement as a box to tick on the way to approval.
Relay helps clients meet this challenge head-on. We design and deliver strategic engagement programs that are practical, credible and outcomes-focused — building the stakeholder relationships and community trust that move projects forward and keep them there.
From high-level strategy to on-the-ground facilitation, we work with proponents at every stage of the project lifecycle — securing approvals, managing risk, and building the community partnerships that make major projects possible.
Services we provide
Relay Communications delivers practical support across community engagement, communication strategy and on-the-ground project delivery. We work with government, industry and regional stakeholders to inform, consult and collaborate with confidence. Our services include:
Community & Stakeholder Engagement
Planning and delivering engagement for infrastructure, renewables, government projects and local development.
Communication Strategy & Messaging
Clear and consistent content for approvals, construction updates, media statements and internal communications.
Consultation Events & Facilitation
Town halls, pop-ups, information sessions and stakeholder workshops- managed end-to-end by IAP2 certified practitioners.
First Nations Engagement
Working respectfully with Traditional Owners, Indigenous businesses and representative bodies to build relationships and culturally grounded outcomes.
Digital Engagement & Surveys
Online platforms, interactive maps and feedback tools for reaching wider audiences with measurable results.
Social Impact & Community Benefit Reporting
Capturing outcomes, commitments and long term benefits in language that resonates with both regulators and residents.
Project Newsletters & Mail Drops
Localised updates designed, printed and delivered directly to households or businesses
Graphic Design & Printing
Design and production of reports, fact sheets, maps, signage and visual collateral- from digital delivery to on-site distribution